Economy
Aircalin operates a modern fleet of narrow body A-320 and widebody A-330 aircraft on routes from Australia and across the South Pacific to New Caledonia’s capital city of Noumea.
Aircalin’s economy class cabin is tastefully decorated in hues of lagoon blue with yellow coral accents. Comfortable seats provide ergonomic support and feature both footrests and adjustable headrests.
Entertainment:
A-320: This aircraft is used on shorter regional routes. Aircalin features topical destination programming on shared overhead screens which are located throughout the cabin.
A-330: The flagship of the Aircalin fleet, the A-330 cabin offers personal TV’s at each seat with on-demand entertainment options. Select from a wide range of movies, TV shows, video games and music. For those who like to use their own tablets, laptops or personal devices, each seat comes equipped with both USB and Apple recharge ports.
Food and Beverage: A complimentary meal and beverage service is provided on Aircalin international flights. Meals consist of a bread role and entrée or salad, a main course selection and dessert. Beer, wine and spirits are also available along with tea, coffee, juices, water and soft drinks.
Hibiscus Class (Business)
The Hibiscus Class cabin offers an unsurpassed level of comfort when flying to Noumea. The Airbus A-320 features 8 plush arm chair business class seats with generous width and leg room. For added comfort, the seat also features an adjustable headrest and ample seat back recline.
The flagship A-330 is used mostly on long-haul routes to Korea, Japan, and Tahiti as well as on the busy Sydney to Noumea route. This aircraft features a separate business class cabin offering 24 angled, lie-flat seats. Each seat reclines within its own fixed shell structure and doesn’t protrude into the seat space of other guests. A privacy screen may be lowered between each seat and fluffy pillows and blankets are made available for a comfortable rest.
Entertainment:
A-320: Entertainment on this aircraft consists of short subject programming and features fascinating tourist information on the sites and culture of New Caledonia. Viewing is on shared overhead screens and headphones are provided.
A-330: Hibiscus Class seats each have their own high-definition personal screen for on-demand entertainment. Choose from the latest movies, Hollywood classics, TV shows, video games and over 100 music selections. Aircalin offers noise cancelling headsets for use during the flight for maximum listening pleasure.
Guests may also use their personal devices during the flight as each seat has built in USB and Apple port connectors as well as 110V power sockets for laptops. You can even stay in touch with work or family on the ground with personal in-seat satellite telephones.
Food and Beverage: Enjoy a full meal service served on china tableware and with real cutlery in Hibiscus Class. Guests may select mains from a menu which also consists of starters, mains and desserts. On the A-330 there is an “Express” menu. This less formal option is a quicker service and gives the guest the option to do some work, enjoy the entertainment or rest.
Carry-on
The cabin baggage allowance depends on the destination. Regional routes from Australia, New Zealand and other South Pacific Islands permit 1 piece of cabin baggage – 12kg in business class and 7kg in economy.
The allowance for long haul flights to Japan and Korea are also 1 bag in each class with an 18kg maximum in business and 12kg maximum in economy.
Cabin baggage dimensions must not exceed 56cm x 45cm x 25cm
Checked
Aircalin uses the piece system for checked bags. Economy Class guests are allowed one checked bag with a maximum weight of 23kg. The allowance for Business Class is two bags, up to 23kg for each. Overweight charges will apply for bags weighing between 23kg and 32kg. The combined size dimensions must not exceed 158cm (length + width + height).
An additional bag allowance may be purchased upon check-in at the airport. If checking in online, the additional allowance may be purchased at a 20% discount to the fees otherwise charged at the airport.
Bags weighing more than 32kg will not be accepted and must be shipped as freight.
Bulky Items
Guests are allowed an extra 10kg if travelling with equipment for one of the following sports: Scuba diving breathing equipment, golf, surfboards, bicycles, hunting, fishing, camping, water skiing, snow skiing.
Many of these items require special packing for transport. Please ask your Flight Centre Travel Consultant on packing requirements.
Additional items above 1 piece of sporting equipment will be charged an excess baggage fee.
Infant Baggage
Infants under 2 years of age are given a checked baggage allowance of one 10kg bag plus one of the following items: cradle, stroller/pram or safety/car seat
Car seats are allowed in the cabin but must have an approved label for aircraft use.
Restricted or Dangerous Goods
Dangerous goods are restricted items that must never be placed in cabin luggage or in checked luggage. These items could cause injury to persons and the aircraft and are not allowed to fly. These items include, but are not limited to firearms and ammunition, explosive and fireworks, poisons and toxins, corrosives, radio active materials, magnetic materials, paints, cell batteries, petrol operated machines and paints.
Dangerous goods must be declared to check-in staff at the airport. For a specific list of those items that are banned, please ask your Flight Centre Travel Expert.
Check-in with Aircalin online or at the airport
Aircalin offers two ways to check in for your flight – online and at the airport. Online check-in is available from 24 hours to 30 min before departure. Passengers may select their seats, pay baggage fees and print off boarding passes in advance.
When arriving at the airport, simply proceed to the bag drop off counter where your bags will be tagged and your passport, boarding pass and other travel documents will be checked.
Airport check-in is always available at the counter. Have your passport and travel documents ready for inspection. Be sure to have the appropriate visas for those countries which require one. Boarding will be denied if passport and visa information is not correct and up to date.
International Check-in Guide
at home
Getting there
Be at the airport at least
120 minutes
prior to scheduled departure time
At the airport
Lounge in leisure at the Noumea Airport
Aircalin offers comfortable lounge facilities at Noumea airport as well as exclusive member lounges in Brisbane, Sydney, Auckland, Papeete, Nadi, Tokyo, Osaka and Seoul. Lounges are open to those travelling on a Hibiscus Business Class ticket, for Aircalin Flying Blue elite members and for elite members enrolled in frequent flyer programs with Aircalin alliance partners.
These lounges offer a comfortable and relaxing environment away from the noise of the terminal. Offering plush seating, snacks and beverages and other amenities, these quiet spaces are enjoyable places to work or simply relax.
Fly Blue and feel golden
The Flying Blue frequent flyer program rewards guests flying on Aircalin as well as for eligible flights with several partner airlines such as Air France, KLM, Air Europa, Kenya Airways and Tarom. Points are also awarded for specific code share flights operated by Qantas between Australia and Noumea.
There are four Flying Blue membership levels: Ivory, Silver, Gold and Platinum. Elite status in Silver, Gold and Platinum is reached when the qualifying number of miles and segments has been met.